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Knowledge

We conduct research for the benefit of society. In particular, we seek to advance scientific knowledge and to apply it in the interrelated fields of logistics, marketing, and leadership.

Areas of Expertise

Benchmarking: Kai Hoberg
Closed-loop supply chains: Çerag Pinçe
Communication: Niels Van Quaquebeke
Conflict Management: Niels Van Quaquebeke
Customer management: Sönke Albers
Customer Relationship Management: Jan Becker
Diffusion of Innovations: Christian Barrot
Digital Markets: Christian Barrot
Diversity Management: Christian Tröster
Employee Surveys: Christian Tröster
Ethics: Matthias Hühn, Suzanne van Gils, Niels Van Quaquebeke
Green logistics: Rod Franklin
Humanitarian Logistics: Maria Besiou
Identity: Suzanne van Gils
Inventory Management: Joern Meissner, Çerag Pinçe
Leadership: Matthias Hühn, Christian Tröster, Niels Van Quaquebeke
Lean operations: Rod Franklin
Logistics: Sandra Transchel
Logistics Management: Joern Meissner
Logistics operations: Rod Franklin
Marketing budgeting (Allocation of resources): Sönke Albers
Measurement of sales response to marketing activities: Sönke Albers
Measurement of the monetary impact of marketing activities: Sönke Albers
Media Management: Jan Becker
Negotiation: Niels Van Quaquebeke
Network Design: Kai Hoberg
New Technology and Internet Marketing: Jan Becker
Operations Management: Kai Hoberg, Joern Meissner
Optimization: Joern Meissner
Organizational Behaviour: Suzanne van Gils, Niels Van Quaquebeke
Organizational Network Analysis: Christian Tröster
Personality: Niels Van Quaquebeke
Pricing Strategy: Joern Meissner
Referral Programs: Christian Barrot
Respect: Suzanne van Gils, Niels Van Quaquebeke
Revenue Management: Joern Meissner, Sandra Transchel
Reverse Logistics: Maria Besiou
Sales & Operations Planning: Sandra Transchel
Salesforce management: Sönke Albers
Service logistics: Çerag Pinçe
Service product development: Rod Franklin
Services Marketing: Jan Becker
Social Network Analysis: Christian Barrot
Strategy: Matthias Hühn
Supply Chain Coordination: Sandra Transchel
Supply Chain Design: Kai Hoberg
Supply Chain Inventory Management: Sandra Transchel
Supply Chain Management: Maria Besiou, Rod Franklin, Kai Hoberg, Joern Meissner, Çerag Pinçe
Supply Chain Operating Models: Kai Hoberg
Supply Chain Strategy: Kai Hoberg
Sustainable business models: Rod Franklin
Team Performance: Christian Tröster
Values: Suzanne van Gils, Niels Van Quaquebeke
Word-of-Mouth: Christian Barrot

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Further content

Contact

Birgit Kappert
THE KLU
Brooktorkai 20
20457 Hamburg

Tel: +49 40 328707-202
Fax: +49 40 328707-209
birgit.kappert(at)the-klu.org

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Handelsblatt Ranking

The KLU is ranked among the top universities in the 2012 Handelsblatt research ranking of business administration faculties in Germany, Austria and Switzerland.

Join our PhD Program

The KLU offers a unique and internationally-competitive Ph.D. program in logistics and its interrelated fields (e.g., marketing and leadership). Read more about the PhD Program.