Program Duration: 2 days
Method: Interactive workshops, group work, role plays
Academic Directors: Prof. Dr. Niels van Quaquebeke
Certificate: KLU Executive Education Program Certificate
Decisions related to personnel, organization divestitures, mergers, acquisitions, new markets, etc. may entail difficult human relations issues on various levels and for various reasons. In this course, participants learn how to deal with communicative and conflict management aspects of such difficult conversations. Furthermore this course will provide participants with an intervision tool that can be effectively used in daily business. Through it, participants will learn to analyze and understand some issues they and their peers are regularly confronted with as well as how to take appropriate action.
Learning Outcomes and Benefits for your Company
Participants will learn how to be effective in their communication and how to deal with difficult situations. They will be enabled to apply new tools and skills to the workplace.