Managing Global Operations

KLU Executive Seminar


Date: January 07th – 08th and 26th – 27th, 2018

Target Group: 

  • Managers, young professionals and specialized professionals who would like to learn about the basic concepts of operations management

Program Duration: 4 days (2*2 days)

Method: Interactive lectures, case study work, group work

Academic Directors: Prof. Dr. Kai Hoberg, Prof. Dr. Asvin Goel

Location: Kühne Logistics University, Hamburg, Germany

Certificate: KLU Executive Education Program Certificate


The academic content of the program will be divided into the following focus topics:

  • Managing Operations in a World of Constraints
  • Design and Analysis of Business Processes

Managing Global Operations

Along with finance and marketing, operations is one of the three primary functions of a firm. The recurring activities of a firm that make up Operations Management generally span the entire organization. The effective and efficient management of product and service operations, however, is extremely difficult given the competitive constraints of time, budgets and regulations. Operations managers must understand how to work within these constraint factors so that they can deliver their products and services in a manner that allows their organizations to remain profitable while limiting any adverse societal impacts. Understanding operations also means understanding processes - not only those producing goods and services sold, but also those that exist to operate the company. They apply to accounting, marketing, sales, logistics, financing and HR – every corner of the organization is affected by processes.

In 4 days, participants will be provided with an overview of key elements of operations management and business processes and how these link to an organizations’ strategy and competitive advantage. In each of the 2-day block seminars, participants will be introduced to important topics such as lean and just-in-time operations, inventory management, how to analyze operations to improve efficiency and how to ensure that operations continuously improve. Take this opportunity to learn from the best in the field and network with professionals from around the globe!

Learning Objectives

Having successfully completed this module participants will be able to:

          • demonstrate knowledge about basic elements of operations management
          • model business processes and use techniques for analyzing business processes
          • use data and tools to evaluate a processes critically and make recommendations for improving its productivity
          • assess major operational problems and issues that managers are generally confronted with

                  Academic Directors

                  Prof. Dr. Asvin Goel

                  Professor of Logistics and Supply Chain Management

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                  Prof. Dr. Kai Hoberg

                  Professor of Supply Chain and Operations Strategy

                  View profile


                  • Program Dates: January 07th - 08th and January 26th and 27th, 2018
                  • Program Length: 4 days (2x2-day block seminar)
                  • Application Deadline: January 2nd, 2018
                  • Program Fees: 1.950€

                  Participants should demonstrate:

                  • Sufficient English language skills (i.e. IELTS, TOEFL etc.)
                  • A first academic degree
                  • Working experience of at least 3 years

                  Please register online. We will contact you upon registration with further details.