The KLU faculty, post-docs, and PhD candidates regularly publish the results of their research in scientific journals. You will find a complete overview of all KLU publications below (e.g. articles in peer-reviewed journals, professional journals, books, working papers, and conference proceedings). Search for relevant terms and keywords, or filter the list by name, year of publication or type of publication. The references include DOIs and abstracts where available, and you can download them to your own reference database or platform. We regularly update the database with new publications.
Journal Articles (Peer-Reviewed)
Sodhi, ManMohan S. and E. Yatskovskaya (In press): Measuring and ranking companies’ sustainable water use by using formative indicators, International Journal of Productivity & Performance Management.
Kübler, Raoul V., Michael Langmaack, Sönke Albers and Wayne D. Hoyer (In press): The impact of value-related crises on price and product-performance elasticities, Journal of the Academy of Marketing Science.
Ge, Jiwen, Dorothee Honhon, Jan C. Fransoo and Lei Zhao (In press): Supplying to mom and pop: Traditional retail channel selection in megacities, Manufacturing & Service Operations Management.
Larco-Martinelli, José A., Jan C. Fransoo, Amir Gharehgozli and Vincent C.S. Wiers (In press): The Scheduler’s Balancing Act of Sensing and Reacting: A Behavioral Perspective on Scheduling, International Journal of Production Research.
Abhishek, Boon, Marko A. A., Michel Mandjes and Rudesindo Núñez-Queija (In press): Congestion analysis of unsignalized intersections: The impact of impatience and Markov platooning, European Journal of Operational Research.
Abstract: This paper considers an unsignalized intersection used by two traffic streams. The first stream of cars is using a primary road, and has priority over the other stream. Cars belonging to the latter stream cross the primary road if the gaps between two subsequent cars on the primary road are larger than their critical headways. A question that naturally arises relates to the capacity of the secondary road: given the arrival pattern of cars on the primary road, what is the maximum arrival rate of low-priority cars that can be sustained? This paper addresses this issue by considering a compact model that sheds light on the dynamics of the considered unsignalized intersection. The model, which is of a queueing-theoretic nature, reveals interesting insights into the impact of the user behavior on the capacity. The contributions of this paper are threefold. First, we introduce a new way to analyze the capacity of the minor road. By representing the unsignalized intersection by an appropriately chosen Markovian model, the capacity can be expressed in terms of the solution of an elementary system of linear equations. The setup chosen is so flexible that it allows us to include a new form of bunching on the main road that allows for dependence between successive gaps, which we refer to as Markov platooning; this is the second contribution. The tractability of this model facilitates studying the impact that driver impatience and various platoon formations on the main road have on the capacity of the minor road. Finally, in numerical experiments we observe various surprising features of the aforementioned model. (published online first)
Mendling, Jan, Jan Recker, Hajo A. Reijers and Henrik Leopold (In press): An Empirical Review of the Connection Between Model Viewer Characteristics and the Comprehension of Conceptual Process Models, Information Systems Frontiers.
Abstract: Understanding conceptual models of business domains is a key skill for practitioners tasked with systems analysis and design. Research in this field predominantly uses experiments with specific user proxy cohorts to examine factors that explain how well different types of conceptual models can be comprehended by model viewers. However, the results from these studies are difficult to compare. One key difficulty rests in the unsystematic and fluctuating consideration of model viewer characteristics (MVCs) to date. In this paper, we review MVCs used in prominent prior studies on conceptual model comprehension. We then design an empirical review of the influence of MVCS through a global, cross-sectional experimental study in which over 500 student and practitioner users were asked to answer comprehension questions about a prominent type of conceptual model - BPMN process models. As an experimental treatment, we used good versus bad layout in order to increase the variance of performance. Our results show MVC to be a multi-dimensional construct. Moreover, process model comprehension is related in different ways to different traits of the MVC construct. Based on these findings, we offer guidance for experimental designs in this area of research and provide implications for the study of MVCs.
Schwarzmüller, Tanja, Prisca Brosi and Isabell M. Welpe (In press): Sparking Anger and Anxiety: Why Intense Leader Anger Displays Trigger Both More Deviance and Higher Work Effort in Followers, Journal of Business and Psychology, (published online first).
Abstract: While previous research has assumed that intense leader anger displays result in negative consequences, researchers have recently started to outline their potential for prompting followers to improve their performance. We explain these conflicting positions by demonstrating that leaders’ anger intensity positively affects both deviance and work effort through triggering anger and anxiety in followers. We conducted two critical incident studies, replicating our results with different methodologies and controlling for potential alternative explanations. In line with theories on reciprocal emotions, supervisor-directed deviance became more likely with higher leader anger intensity because followers reacted with correspondingly more anger. However, in line with theories on complementary emotions, leaders’ anger intensity was also positively related to followers’ work effort due to followers’ anxiety. These results were replicated when taking leaders’ anger appropriateness into account as a potential moderator of the deviance-related path and when controlling for followers’ feelings of guilt (an alternative explanation for followers’ work effort). Our paper provides evidence that intense anger displays increase followers’ work effort but also cautions leaders to show these, as the work effort caused by them is based on followers’ intimidation and likely to be accompanied by deviant reactions. By considering the affective reactions triggered in followers, our paper integrates diverging theoretical perspectives on followers’ reactions to leaders’ anger intensity. Moreover, it is one of the first to disentangle the interpersonal effects that different expressions of the same emotion may have.
Lu, Tao, Ying-Ju Chen, Jan C. Fransoo and Chung-Yee Lee (In press): Shipping to heterogeneous customers with competing carriers, Manufacturing and Service Operations Management.
Turrini, Laura and Joern Meissner (In Press): Spare parts inventory management: New evidence from distribution fitting, European Journal of Operational Research.
Abstract: Spare parts are necessary for ensuring the functioning of the critical equipment of many companies, and as such, they play a central role in these companies’ operations. Inventory control of spare parts is particularly challenging due to the nature of their demand, which is usually slow-moving, erratic and lumpy. As inventory policies rely on the forecasted lead-time demand distribution and this choice impacts the performance of the system, an ill-suited hypothesized distribution may result in high preventable costs. In this study, we contribute to the empirical literature by analyzing what distributions best fit spare parts demand. We use the Kolmogorov Smirnov (K–S) goodness-of-fit test to find the best-fitting distributions to our data and compare our results to those in the literature. Furthermore, we implement a slightly modified K–S test that places greater emphasis on differences in the right tail of the distribution, mirroring real-world inventory applications, and less emphasis on the left tail. Finally, we link the goodness-of-fit of the distributions to their inventory performance. Our first dataset comes from the German renewable energy industry and is composed of the weekly demand for more than 4000 items over the period 2011–2013. The second dataset comes from the Royal Air Force. It is composed of monthly demand for 5000 items over the period 1996–2002.
Ritzenhöfer, Lisa, Prisca Brosi, Matthias Spörrle and Isabell M. Welpe (In press): Satisfied with the Job, But Not with the Boss: Leaders’ Expressions of Gratitude and Pride Differentially Signal Leader Selfishness, Resulting in Differing Levels of Followers’ Satisfaction, Journal of Business Ethics, (published online first).
Abstract: Setting out to understand the effects of positive moral emotions in leadership, this research examines the consequences of leaders’ expressions of gratitude and pride for their followers. In two experimental vignette studies (N = 261; N = 168) and a field study (N = 294), leaders’ gratitude expressions showed a positive effect and leaders’ pride expressions showed a negative effect on followers’ ascriptions of leader selfishness. Thereby, leaders’ gratitude expression indirectly led to higher follower satisfaction with and OCB towards the leader, while leaders’ pride expressions indirectly reduced satisfaction with and OCB towards the leader. Furthermore, leaders’ expressions of gratitude indirectly reduced followers’ intentions to leave the leader, while leaders’ expressions of pride indirectly fuelled them. Although ascriptions of selfishness consistently influenced these leader outcomes more strongly than comparable organizational outcomes, results on organizational outcomes were mixed. While leaders’ expressions of gratitude led, as expected, to higher job satisfaction and lower turnover intentions, leaders’ expressions of pride showed positive relations with both OCB towards the organization and intentions to leave the organization. We discuss the theoretical implications of leaders’ expressions of positive moral emotions as signals of outcome attributions, as well as leaders’ selfishness and practical implications that help leaders build followers’ satisfaction and positive leader–follower relationships.
Open reference in new window "Satisfied with the Job, But Not with the Boss: Leaders’ Expressions of Gratitude and Pride Differentially Signal Leader Selfishness, Resulting in Differing Levels of Followers’ Satisfaction"
Mölders, Sophie, Prisca Brosi, Matthias Spörrle and Isabell M. Welpe (In press): The Effect of Top Management Trustworthiness on Turnover Intentions via Negative Emotions: The Moderating Role of Gender, Journal of Business Ethics, (published online first).
Abstract: Based on a field study (N = 303), this paper explores the differential role that perceived top management trustworthiness has on female and male employees’ negative emotions and turnover intentions in organizations. A theoretical model is established that explicates a negative indirect effect of perceived top management trustworthiness on employee turnover intentions through employee negative emotions. The results reveal that there is a negative relationship between perceived top management trustworthiness and employee negative emotions and resulting turnover intentions and that this effect is stronger for female employees than for male employees. These results demonstrate the pivotal role played by top management trustworthiness, provide an explanation for the turnover gender gap, and highlight the subjectivity in reactions to trustworthiness perceptions. The implications for organizations are discussed in line with the need for top management to positively influence employees and particularly women, to retain them in their workforce.
Petersen, Moritz (In press): How Corporate Sustainability Affects Product Developers’ Approaches Toward Improving Product Sustainability, IEEE Transactions on Engineering Management.
Abstract: Human factors, such as an individual's competences and attitudes, have a decisive impact on the results of product development processes, especially in companies with small product development teams. Sustainability considerations further amplify this impact as such a multifaceted issue results in an extra layer of product requirements and hard-to-make decisions on tradeoffs. This paper explores the interplay of corporate sustainability and the individual approaches product developers exhibit toward improving product sustainability. For this purpose, a grounded theory study in the German consumer goods industry is conducted. Thirty-two expert interviews with product development managers and extensive secondary data are collected and analyzed. It is found that the corporate sustainability approach heavily influences how developers comprehend sustainability and how they conceptualize it for their product portfolio. Explicitly, the products considered for sustainability improvements, their innovation level, and the use of design stereotypes to signal sustainability improvements emerge as key decision levers. The findings emphasize that the human factors in the context of product development, specifically concerning sustainability, warrant more academic attention. Also, it is demonstrated that companies need to be aware of the organizational environment which they are providing for their developers when pushing for product sustainability.
Li, Hongyan and Joern Meissner (In press): Capacity optimization and competition with cyclical and lead-time-dependent demands, Annals of Operations Research.
Abstract: Capacity acquisition is often capital- and time-consuming for a business, and capacity investment is often partially or fully irreversible and difficult to change in the short term. Moreover, capacity determines the action space for service/production scheduling and lead-time quotation decisions. The quoted lead-time affects the customer’s perceived service quality. Thus, capacity acquisition level and lead-time quotation affect a firm’s revenue/profit directly or indirectly. In this paper, we investigate a joint optimization problem of capacity acquisition, delivery lead-time quotation and service-production scheduling with cyclical and lead-time-dependent demands. We first explore the structural properties of the optimal schedule given any capacity and lead-time. Then, the piecewise concave relationship between the delay penalty cost and the capacity acquisition level is found. Thereby, an efficient and effective polynomial time algorithm is provided to determine the optimal capacity acquisition level, delivery lead-time quotation and service/production schedule simultaneously. Furthermore, a capacity competition game among multiple firms is addressed. The numerical studies show that capacity equilibrium often exists and converges to a unique solution.
Merkle, Christoph (In press): Financial Loss Aversion Illusion, Review of Finance.
Abstract: Abstract: We test the proposition that investors' ability to cope with financial losses is much better than they expect. In a panel survey of investors from a large bank in the UK, we ask for their subjective ratings of anticipated returns and experienced returns. The time period covered by the panel (2008-2010) is one where investors experienced frequent losses and gains in their portfolios. This period offers a unique setting to evaluate investors' hedonic experiences. We examine how the subjective ratings behave relative to expected portfolio returns and experienced portfolio returns. Loss aversion is strong for anticipated outcomes; investors are twice as sensitive to negative expected returns as to positive expected returns. However, when evaluating experienced returns, the effect diminishes by more than half and is well below commonly found loss aversion coefficients. This suggests that a large part of investors' financial loss aversion results from an affective forecasting error.
Vogt, Catharina, Suzanne van Gils, Niels Van Quaquebeke, Steven Grover and Tilman Eckloff (In press): Proactivity at work: The roles of respectful leadership and leader group prototypicality, Journal of Personnel Psychology.
Korman, Jennifer, Niels Van Quaquebeke and Christian Tröster (In press): Managers are less burned-out at the top: The roles of sense of power and self-efficacy at different hierarchy levels, Journal of Business and Psychology.
Brockhaus, Sebastian, Moritz Petersen and A. Michael Knemeyer (In press): The fallacy of “trickle-down” product sustainability: Translating strategic sustainability targets into product development efforts, International Journal of Operations & Production Management.
Abstract: Purpose The purpose of this paper is to explore how big-picture sustainability strategies are translated into tangible product development efforts. The authors assert that most sustainable products currently remain confined to niche markets and do not permeate the mainstream. The authors propose that there is a missing link between strategic sustainability goals and operational product development initiatives. The authors establish a path to bridging this gap. Design/methodology/approach The manuscript is based on a qualitative research design with a sample of 32 companies. Data were collected from semi-structured interviews with product developers as well as secondary data analysis. Findings The authors delineate three empirically derived approaches firms from the sample pursue to develop sustainable products. The authors identify a phenomenon that the authors’ call the fallacy of trickle-down product sustainability. The authors find that only one of the three approaches – codification – is equipped to successfully turn strategic sustainability targets into authentic sustainable products. Practical implications This study provides an actionable guide to executives and product developers with respect to bridging the gap between often elusive sustainability aspirations and tangible product improvements via the process of rigorous codification. Originality/value This study provides a novel and unique perspective into strategy, sustainability and product development. The authors synthesize the extant literature on sustainable product development, juxtapose the emergent structure with primary interview data, and elaborate the resource-based view (RBV) to provide theoretical and practical implications. The authors establish scalability as the missing RBV capability of many attempts toward mass–market compatibility of more sustainable products.
Bouchery, Yann, Marco Slikker and Jan C. Fransoo (In press): Intermodal hinterland network design games, Transportation Science.
Clement, Michel and Jan U. Becker (In press): Agenda 2020: Research Opportunities with Managerial and Economic Impact (Editorial), Journal of Media Economics.
Clement, Michel and Jan U. Becker (In press): Agenda 2020: Research Opportunities with Managerial and Economic Impact (Editorial), Journal of Media Economics.
Bouchery, Yann, Johan Woxenius and Jan C. Fransoo (In press): Identifying the market areas of port-centric logistics and hinterland intermodal transportation, European Journal of Operational Research.
Abstract: Many port authorities have developed ambitious strategies to foster hinterland intermodal transportation. In addition, port-centric logistics, that is, the provision of distribution facilities and value-adding activities in the port area, has expanded in multiple ports. Obviously, such port-centric logistics may impact the operations in the hinterland substantially and could potentially reduce opportunities for intermodal transport in the hinterland. We analyze the interaction between port-centric logistics and hinterland intermodal transportation. We take a logistics service provider’s perspective and we include some key elements in the model, such as detention fees, extra handling, transport efficiency and empty container repositioning. We develop new analytical results identifying the optimal market areas of truck-only transportation, port-centric logistics and hinterland intermodal transportation. Our results show that tension between port-centric logistics and hinterland intermodal transportation is quite likely to happen in practice. We additionally study the use of continental containers as a way to reconcile port-centric logistics and hinterland intermodal transportation and we derive further results. We illustrate our results via an example and we highlight managerial insights.
Wang, Le, Lars Schweizer and Björn Michaelis (Accepted): Experiential learning for Chinese companies to complete cross-border acquisitions: the case of Chinese acquirers, International Journal of Emerging Markets.
Abstract: Purpose In a contribution to the emerging research examining Chinese cross-border acquisitions (CBAs), the authors observe experiential learning applications for enhancing M&A completions. By emphasizing knowledge transfer, the authors reveal how target-to-target industry similarity and bidder-to-target cultural distance affect learning outcomes. Design/methodology/approach Using a binary logistic regression model, the authors examine a sample of CBA attempts announced by Chinese companies from January 2002 to December 2012 to identify the variables that affect the completion of CBAs. Findings The authors find that foreign acquisition experience but not domestic acquisition experience enhances subsequent acquisition attempts, especially when prior and focal target companies share the dominant industrial logic. Learning transfer is negatively affected when target countries are more culturally distant from China, but learning benefits appear to increase under strong bidder-to-target cultural distance. Originality/value By investigating learning in the precompletion stage in Chinese outward CBAs, the authors complement research that uses postacquisition performance to assess learning. The authors’ more fine-grained characterization reveals that acquisition experience increases knowledge transfer through experiential learning. Furthermore, the authors show that dominant industrial logic and cultural distance are underexplored contextual conditions, although they interact with foreign and domestic experience to affect the completion of CBAs.
Chou, Todd, Vasileios Kosmas, M. Acciaro and Katharina Renken (2021): A Comeback of Wind Power in Shipping: an Economic and Operational Review on the Wind-assisted Ship Propulsion Technology, Sustainability (13).
Abstract: Wind-assisted ship propulsion (WASP) technology seems to be a promising solution toward accelerating the shipping industry’s decarbonization efforts as it uses wind to replace part of the propulsive power generated from fossil fuels. This article discusses the status quo of the WASP technological growth within the maritime transport sector by means of a secondary data review analysis, presents the potential fuel-saving implications, and identifies key factors that shape the operational efficiency of the technology. The analysis reveals three key considerations. Firstly, despite the existing limited number of WASP installations, there is a promising trend of diffusion of the technology within the industry. Secondly, companies can achieve fuel savings, which vary depending on the technology installed. Thirdly, these bunker savings are influenced by environmental, on-board, and commercial factors, which presents both opportunities and challenges to decision makers.
Prussi, Matteo, Nicolae Scarlat, Michele Acciaro and Vasileios Kosmas (2021): Potential and limiting factors in the use of alternative fuels in the European maritime sector, Journal of Cleaner Production (291).
Abstract: The maritime sector is a key asset for the world economy, but its environmental impact represents a major concern. The sector is primarily supplied with Heavy Fuel Oil, which results in high pollutant emissions. The sector has set targets for deacrbonisation, and alternative fuels have been identified as a short-to medium-term option. The paper addresses the complexity related to the activities of the maritime industry, and discusses the possible contribution of alternative fuels. A sector segmentation is proposed to define the consumption of each sub-segment, so to compare it with the current alternative fuel availability at European level. The paper shows that costs and GHG savings are fundamental enablers for the uptake of alternative fuels, but other aspects are also crucial: technical maturity, safety regulation, expertise needed, etc. The demand for alternative fuels has to be supported by an existing, reliable infrastructure, and this is not yet the case for many solutions (i.e. electricity, hydrogen or methanol). Various options are already available for maritime sector, but the future mix of fuels used will depend on technology improvements, availability, costs and the real potential for GHG emissions reduction.
Hoberg, Kai, LaDonna Thorton and Andreas Wieland (2020): How to deal with the human factor in supply chain management?, International Journal of Physical Distribution & Logistics Management, 50 (2): 151-158.
Abstract: Supply chain management (SCM) is an intricate part of the business world at present. As organizations serve the global consumer or user, supply chains must reach a wide range of markets. Markets range from dense megacities to sparsely populated rural communities. Despite this range, supply chain employees must determine how to efficiently, effectively and sustainably deliver products and services to all their customers. The complexities that exist within these various supply chains create a myriad of difficulties for supply chain decision-makers. Furthermore, the introduction of omnichannel retail and the belief that consumers expect delivery within two days or less have further increased complexity. Hence, additional pressure has been added to the ever fast-paced supply chain networks. Consequently, organizations' supply chains are becoming more multifaceted and increasingly challenging to manage. Remaining competitive while addressing increasing requirements on the supply chain forces decision-makers to seek a variety of options. When assessing these options, supply chain decision-makers are faced with critically evaluating the boundaries of their knowledge and the supply chain workforce. The exploration of expanding the limitations of the workforce is illustrated by the growing interest in artificial intelligence, process automation and autonomous machines. Perhaps the limitations of the workforce may be addressed through new technologies. For example, LeMay and Keller (2019) in their article for the special issue explore the history of truck drivers. They report on an industry that is heavily regulated, has long hours and suffers from a shortage of manpower. Within their article, they acknowledge that with the increased demands due to omnichannel, e-commerce and new regulations, trucking is investing in more innovative technologies to help truck drivers focus, get more rest and deal with the demands of the job. There is a constant exploration of how to enhance the abilities of the supply chain workforce to service the dynamic environment businesses must operate within. However, before truly pursuing more technologically advanced options, organizations need to understand the individual competencies of supply chain employees as well as the limits of their capabilities. More specifically, what are the competencies, skills and abilities that are necessary for supply chain employees to be successful in this complex environment? Once these areas are identified, how can organizations complement their employees' individual competencies using technological advances? Furthermore, how much should organizations augment their workforce with varying technological advancements, and is there a point of diminishing returns? Finally, what is the best approach to the introduction of technology and innovation to the labor force? This thought piece seeks to call for research on understanding the challenges faced by the human factor within SCM. Furthermore, we call for additional exploration into how supply chains can expand the capabilities of supply chain decision-makers and supply chain employees through technological advancements, which can help organizations look to the future. Organizations that are successful in integrating the institutional knowledge of supply chain decision-makers and employees with the technological advances within the industry will achieve a competitive advantage. A way to move forward might be to (1) understand the individual competencies and supply chain employees' ability to handle the demands of the field; (2) acknowledge the imperfect human decision-maker by understanding where it is unrealistic and impractical to depend solely on a human decision-maker; and (3) augment the human decision-maker by integrating technological advancements into supply chain processes, providing additional actionable insights to supply chain decision-makers.