The KLU faculty, post-docs, and PhD candidates regularly publish the results of their research in scientific journals. You will find a complete overview of all KLU publications below (e.g. articles in peer-reviewed journals, professional journals, books, working papers, and conference proceedings). Search for relevant terms and keywords, or filter the list by name, year of publication or type of publication. The references include DOIs and abstracts where available, and you can download them to your own reference database or platform. We regularly update the database with new publications.

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Journal Articles (Peer-Reviewed)

DOI: https://doi.org/10.1016/j.bar.2023.101234 

Abstract: We examine the effect of CEO extraversion on corporate performance during the Global Financial Crisis (GFC). Contrary to the expectation that extraverted CEOs should shield firms better from GFC adversities, we document that the extraversion characteristic of CEOs places a significant, though negative, effect on corporate performance during the financial crisis. Our findings are robust to controlling for other CEO personality traits. We also perform a battery of robustness tests and validate the underperformance of firms with extraverted CEOs during the GFC using stock returns and measures of operating performance. We argue that because extraverted CEOs are associated with heightened firm risk profile, this can hurt firms when the market disciplines excessive risk-taking during the crisis.

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DOI: https://doi.org/10.1177/01492063231177976 

Abstract: Integrating a social identity approach with Cortina's (2008) theorizing about selective incivility as modern discrimination, we examine how identification—with an organization, with one's gender, and as a feminist—shapes bystanders’ interpretations and responses to witnessed incivility (i.e., interpersonal acts of disrespect) and selective incivility (i.e., incivility motivated by targets’ social group membership) toward women at work. We propose that bystanders with stronger organizational identification are less likely to perceive incivility toward female colleagues as discrimination and intervene, but female bystanders with stronger gender identification are more likely to do so. Results from two-wave field data in a cross-lagged panel design (Study 1, N = 336) showed that organizational identification negatively predicted observed selective incivility 1 year later but revealed no evidence of an effect of female bystanders’ gender identification. We replicated and extended these results with a vignette experiment (Study 2, N = 410) and an experimental recall study (Study 3, N = 504). Findings revealed a “dark side” of organizational identification: strongly identified bystanders were less likely to perceive incivility as discrimination, but there were again no effects of women's gender identification. Study 3 also showed that bystander feminist identification increased intervention via perceived discrimination. These results raise doubts that female bystanders are more sensitive to recognizing other women's mistreatment as discrimination, but more strongly identified feminists (male or female) were more likely to intervene. Although strongly organizationally identified bystanders were more likely to overlook women's mistreatment, they were also more likely to intervene once discrimination was apparent.

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DOI: https://doi.org/10.1016/j.jretai.2024.02.001 

Abstract: In recent years, the emergence of highly successful digital multi-brand retailers has facilitated an omnichannel distribution strategy to become the norm for brands. Rather than relying solely on these multi-brand retailers, it is necessary for companies’ omnichannel strategy to establish strong brand-owned direct-to-consumer (D2C) webstores. To help D2C brands make decisions regarding distribution channel choices, this paper investigates the circumstances under which customers prefer brands’ D2C webstores over digital multi-brand retailers and how these circumstances vary across phases of the customer journey. The results from an extensive experimental study demonstrate that, depending on the customer journey, brands’ D2C webstores can compete with digital multi-brand retailers, particularly in product categories characterized by deep assortments, the need for extensive product information, exclusive products, or a high degree of personalization.

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DOI: https://doi.org/10.1111/jpim.12709 

Abstract: This study investigates the sources of disruptive innovation. The disruptive innovation literature suggests that these do not originate from existing customers, in contrast to what is predicted by the user innovation literature. We compile a unique content-analytical dataset based on 60 innovations identified as disruptive by the disruptive innovation literature. Using multinomial and binomial regression, we find that 43% of the sample disruptive innovations were originally developed by users. Disruptive innovations are more likely to originate from users (producers) if the environment has high turbulence in customer preferences (technology). Disruptive innovations that involve high functional (technological) novelty tend to be developed by users (producers). Users are also more likely to be the source of disruptive process innovations and to innovate in environments with weaker appropriability. Our article forges new links between the disruptive and the user innovation literatures, and offers guidance to managers on the likely source of disruptive threats.

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DOI: https://doi.org/10.1177/10591478241234993 

Abstract: In this essay, our analysis takes important insights on diversity and inclusion from the behavioral literature but critically contextualizes them against the reality of humanitarian operations. Humanitarian operations are characterized by system immanent diversity, particularly between local and expatriate aid workers, who not only bring valuable different perspectives to the table but also differ along multiple dimensions of diversity into a so-called diversity faultline. Such a faultline, however, provides fertile ground for continued conflict resulting in relational fractures and, ultimately, inefficient collaboration. While, in theory, inclusion could help overcome the negative effects of faultlines, in practice, the time pressure for humanitarian organizations to quickly respond to disasters makes it effectively impossible to engage in it. Against this background, we argue, humanitarian organizations should take preemptive action before disaster strikes. Specifically, we posit that the pre-disaster phase presents an opportunity to engage in inclusion in order to cultivate relational resilience between local and expatriate aid workers. Such resilience would enable them to not only better weather the inevitable relational fractures during a disaster response (and thus stay more functional throughout), but also quickly realign with each other in the post-disaster phase. We conclude with a set of concrete recommendations for practicing inclusion in the pre-disaster phase.

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DOI: https://doi.org/10.1016/j.ijresmar.2024.01.004 

Abstract: Extensive research has examined the effect of market share on profitability and, in general, has found a significantly positive relationship between the two metrics. However, this article demonstrates that the digital transformation of companies has substantially altered this relationship and its underlying mechanisms. The authors first theoretically develop the different influences of digital transformation on the traditional market share–profitability framework. Subsequently, they estimate a firm–profitability model based on a sample of 6,389 observations from 824 U.S. firms over 25 years that accounts for companies’ degree of digital transformation by text mining their financial statements using a self-developed and validated dictionary. The authors find a significantly negative interaction between the degree of digital transformation of a company and the impact of market share on profitability. However, they also show that this effect is moderated by i) a firm’s digital transformation emphasis (i.e., digital transformation of internal vs. external processes; digital transformation through platformization), ii) a firm’s general strategic emphasis (value appropriation relative to value creation), and iii) a firm’s general market environment (B2C versus B2B). The findings suggest that managers and investors of digital companies should exercise caution when relying on market share as a metric for performance.

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DOI: https://doi.org/10.1016/j.dss.2023.114107 

Abstract: Users generate tremendous amounts of data on the Internet every day. This so-called user-generated content (UGC) is valuable input for organizations since it may include individual experiences, opinions, and desires with respect to the products and services they offer. To automatically process UGC, automated techniques, typically referred to as Needmining, have been developed. Existing Needmining approaches extract customer needs from UGC by binarily classifying unstructured textual data into need-content and no-need content. However, they are not able to extract the specific needs. We address this research gap by developing a decision support artifact that re-conceptualizes Needmining from a binary classification problem to a token-classification problem to extract specific needs from informative content. To achieve this, we break down customer needs into components, i.e. attributes and characteristics and develop a token classification artifact. The artifact accurately identifies the need-components and, therefore, can identify specific customer needs in user-generated content. We organize and discuss the value of the artifact's output and further enrich the model with sentiment data to distinguish relevant needs. If applied, the artifact can realize efficiency gains for decisionmakers in the field of product development as it automatically and quickly identifies relevant consumer needs.

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DOI: https://doi.org/10.1108/JHLSCM-07-2022-0078 

Abstract: This paper aims to provide a discussion on the interface and interactions between data, analytical techniques and impactful research in humanitarian health supply chains. New techniques for data capturing, processing and analytics, such as big data, blockchain technology and artificial intelligence, are increasingly put forward as potential “game changers” in the humanitarian field. Yet while they have potential to improve data analytics in the future, larger data sets and quantification per se are no “silver bullet” for complex and wicked problems in humanitarian health settings. Humanitarian health supply chains provide health care and medical aid to the most vulnerable in development and disaster relief settings alike. Unlike commercial supply chains, they often lack resources and long-term collaborations to enable learning from the past and to improve further.

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DOI: https://doi.org/10.1016/j.econlet.2023.111045 

Abstract: The paper studies the role of renewable energy in the stock market reaction to the Russia-Ukraine crisis. The examination of equity prices reveals that European firms with a larger share of ex-ante purchased or produced renewables experience less stock return decline in the Russia-Ukraine outbreak period.

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DOI: https://doi.org/10.1111/poms.13690 

Abstract: In 2020, the world started a fight against a pandemic that has severely disrupted commercial and humanitarian supply chains. Humanitarian organizations (HOs), like the World Food Programme (WFP), adjusted their programs in order to manage this pandemic. One such program is cash and voucher assistance (CVA), which is used to bolster beneficiaries' freedom of choice regarding their consumption. In this vein, WFP supports local retailers to provide CVA to beneficiaries who do not have access to a functioning market. However, the operations of these stores can suffer from a very high transmission risk of COVID-19 unless preventive measures are put in place to reduce it. This paper discusses strategies that retailers and HOs can enact to maximize their service and dignity levels while minimizing transmission risk under a CVA program during a pandemic. We argue that HOs providing CVA programs can improve their assistance during a pandemic by implementing strategies that impact the retailing operations of their retailers.

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DOI: https://doi.org/10.1002/joom.1210 

Abstract: When the COVID-19 pandemic began in 2020, the medical product industry faced an unusual demand shock for personal protective equipment (PPE), including face masks, face shields, disinfectants, and gowns. Companies from various industries responded to the urgent need for these potentially life-saving products by adopting ad hoc supply chains in an exceptionally short time: They found new suppliers, developed the products, ramped-up production, and distributed to new customers within weeks or even days. We define these supply chains as ad hoc supply chains that are built for a specific need, an immediate need, and a time-limited need. By leveraging a unique sampling, we examined how companies realize supply chain agility when building ad hoc supply chains. We develop an emergent theoretical model that proposes dynamic capabilities to enable companies building ad hoc supply chains in response to a specific need, moderated by an entrepreneurial orientation allowing firms to leverage dynamic capabilities at short notice and a temporary orientation that increases a company's focus on exploiting the short-term opportunity of ad hoc supply chains.

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DOI: https://doi.org/10.1007/s11747-022-00916-0 

Abstract: How does advertising affect supply and demand in the entertainment industry? Different advertising and distribution mechanisms and unique product characteristics limit the transferability of findings from other industries to the entertainment industry. This meta-analysis focuses on 290 documented elasticities, drawn from 59 studies of movies and video games, and establishes new findings and empirical generalizations. First, the average advertising elasticity in the entertainment industry is .33 (method bias-corrected .20), approximately three times higher than the average identified for other industries. Second, average advertising elasticities are higher for demand (e.g., revenue) than for supply (e.g., screens). Third, elasticities of pre-launch advertising are higher than those of overall advertising budgets, but with respect to the success period, elasticities are higher for later periods, and in total, compared to the launch period. Fourth, elasticities tend to be rather recession-proof and consistent across geographic regions but decreased after the rise of social media platforms.

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Abstract: Supply chains are dynamic and complex systems. This holds particularly true for humanitarian supply chains that operate under strong uncertainty. In view of an ever-growing gap of unmet humanitarian needs, it is essential to gain a better understanding of the behavior of humanitarian supply chain systems. Despite a growing academic output in this field, there is a lack of empirical studies that take an integrated view on humanitarian supply chains and support decision makers with fact-based evidence. Based on four extensive case studies and existing literature, we developed a system dynamics model that reflects the operational reality of humanitarian organizations in form of their centralized, hybrid and decentralized settings. The model provides a holistic supply chain view and measures the operational performance with regard to response cost, delivery lead time and impact on the local economy. Furthermore, we studied the impact of preparedness investments to enhance operational performance in the supply chain and deliver more humanitarian assistance with the limited resources available. Finally, we used our model to analyze the impact of major shocks such as the COVID-19 pandemic to assess the vulnerability of humanitarian supply chains. The results indicate that operational settings, product and disaster characteristics have a major influence on the supply chain performance both in the noninvestment case as well as in the case where preparedness investments have been made. Specifically, for low-value items, we find that decentralized settings have the lowest supply chain costs while for high-value items the price difference between local and international procurement determines which setting is the most cost-effective one. The preferability of the supply chain setting strongly depends on the indicator chosen. Hence, ultimately, the findings emphasize the need to apply appropriate indicators and identify their trade-offs to comprehensively analyze the performance of humanitarian supply chain settings. The newly introduced Humanitarian Return-on-Investment concept can play an important role in this context.

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DOI: https://doi.org/10.1017/S0022109023000418 

Abstract: It is well documented that since at least the 1970s investment-cash flow (I-CF) sensitivity has been decreasing over time to disappear almost completely by the late 2000s. Based on a neoclassical investment model with costly external financing, we show that this pattern can be explained by the gradual increase of capital adjustment costs, attributable to the accumulation of knowledge capital. The result is robust to a variety of approaches, including Euler equation estimation and the simulated method of moments. More generally, our findings demonstrate that I-CF sensitivity should only be interpreted as a joint measure of financial and real frictions.

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DOI: https://doi.org/10.1111/poms.14017 

Abstract: Carbon emissions reduction initiatives have received considerable attention at the corporate level. Companies such as Daimler, Apple and Amazon have publicly declared their goal of becoming carbon neutral, or “net zero” in a near future. They are responding to a growing demand for sustainable products and services. Companies have a variety of options for carbon emission reductions available to them, including internal reductions such as adopting renewable energy, as well as buying carbon offsets. This raises the question of whether consumers perceive the different types of carbon emission reductions as equivalent, or whether they favor the implementation of internal measures. We investigate this issue empirically through surveys and incentive-compatible discrete choice experiments. We find clear consumer preferences and willingness to pay for companies to reduce their carbon footprint when companies internally reduce their controllable emissions rather than buying carbon offsets for these emissions, and it is especially true for eco-conscious consumers. Consumers place roughly the same value, however, to internal reductions in controllable emissions, and buying offsets for the same amount of uncontrollable emissions.

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DOI: https://doi.org/10.1016/j.copsyc.2023.101667 

Abstract: Humor research in organizations focuses on leaders’ humor, but we know far less about followers’ humor. Here, we review and synthesize the scattered work on this "upward humor," offering a novel framing of it as a strategy for followers to deal with hierarchies. We propose a continuum of upward humor from stabilizing (i.e., a friend who uses upward humor to reinforce hierarchies, make hierarchies more bearable or stable) to destabilizing (i.e., a fiend who uses upward humor to question or reshape existing hierarchies) depending on perceived intent (i.e., from benevolent to malicious, respectively) and outline key factors that shape these interpretations. We close with novel questions and methods for future research such as power plays, multi-modal data, and human-robot interactions.

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DOI: https://doi.org/10.1371/journal.pone.0286968 

Abstract: Although many organizations strive for radical or disruptive new ideas, many fall short of their goals. We propose that a primary reason for this failure is rooted in the individuals responsible for innovation: while they seek novel ideas, they prefer familiar ones. While prior research shows that individuals are biased against ideas with high objective novelty, it has overlooked the role of subjective novelty, i.e., the extent to which an idea is novel or unfamiliar to an individual idea evaluator. In this paper, we investigate how such subjective familiarity with an idea shapes idea evaluation in innovation. Drawing on research from psychology and marketing on the mere exposure effect, we argue that familiarity with an idea positively affects the evaluation’s outcome. We present two field studies and one laboratory study that support our hypothesis. This study contributes to the understanding of cognitive biases that affect innovation processes.

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DOI: https://doi.org/10.1111/joms.12983 

Abstract: A consensus in the literature has converged on the idea that one's perceptions of being treated better by a leader (compared with one's coworkers' treatment by the same leader) motivate prosocial behaviour. Drawing on current theory of hubristic pride and its evolutionary role in status maintenance, we challenge this consensus by proposing that favourable, downward social comparisons of leader-member exchange (i.e., leader-member exchange social comparisons; LMXSC) can also lead to social undermining. Specifically, we argue that, in individuals with high trait dominance, LMXSC triggers hubristic pride, which, in turn, motivates social undermining. Results from two experiments and a longitudinal field study support this idea. In sum, our work shifts the consensus in LMXSC theory by showing when and why high LMXSC can motivate negative coworker-directed behaviour, and it also offers practical help to organizational leaders dealing with the ethical decision of if, and when, to preferentially treat individual team members.

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DOI: https://doi.org/10.1016/j.ijresmar.2023.06.002 

Abstract: Firms usually undertake layoffs to improve financial performance. However, layoffs often have negative effects on various stakeholders, including consumers. In this paper, we examine the magnitude and duration of the potential negative effect of layoff announcements on brand strength. We also examine how a firm's communication accompanying a layoff can potentially counteract the observed negative effect of layoff announcements on brand strength. We compare how advertising communication intensity, social media communication (i.e., brand-initiated tweets), public relation (PR) communication, and communication of CSR initiatives moderate the main effect of layoff announcements on brand strength. Using an error correction model and drawing on 366 announcements of layoff events in Germany, this study identifies the magnitude and duration of the main effect. An examination of five years of weekly consumer brand perception data across multiple industries and domestic and foreign firms shows that advertising communication intensity and social media communication amplify the negative impact of layoff announcements on brand strength. Conversely, PR communication and communication of CSR initiatives help mitigate the negative effect. These findings provide guidance on the best way for firms to design firm communication in the context of layoff announcements.

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DOI: https://doi.org/10.1016/j.copsyc.2023.101666 

Abstract: Beneath the verbosity of modern leadership theories, there is a simple truth: Leading people is essentially about communication. The respective communicative philosophies underlying leadership theories can be broadly separated into two camps: One arguing that leaders should tell-and-sell and one urging leaders to ask-and-listen. In the present essay, we first define the two communication approaches. Second, we outline how both approaches manage to engage subordinates but in different ways. Third, we review the appropriateness of each of these communication approaches under different circumstances, outlining why communicative flexibility is needed. Lastly, despite the advantages, we discuss that leaders will struggle to adopt communicative flexibility due to widespread simplistic leadership schemas – in research and practice.

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DOI: https://doi.org/10.1177/15480518231181731 

Abstract: There is an emerging consensus that traditional management roles could—and maybe should—be performed by machines infused with Artificial Intelligence (AI). Yet, “true” leadership—that is, motivating and enabling people so that they can and will contribute to the collective goals of an organization—is still predominantly viewed as the prerogative of humans. With our opinion piece, we challenge this perspective. Our essay aims to be a wake-up call for large parts of academia and practice that romanticize human leadership and think that this bastion can never be overtaken by AI. We delineate why algorithms will not (need to) come to a halt before core characteristics of leadership and potentially cater better to employees’ psychological needs than human leaders. Against this background, conscious choices need to be made about what role humans are to play in the future of leadership. These considerations hold significant implications for the future of not only leadership research but also leadership education and development.

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DOI: https://doi.org/10.1109/EMR.2023.3249821 

Abstract: African logistics and supply chain management capabilities are essential to the performance of the continent's commercial and humanitarian supply chains. This study reviewed the challenges for researchers and practitioners in advancing logistics and supply chain performance through developing appropriate capabilities. A literature review and landscape mapping were followed by semi-structured interviews with 45 stakeholders from industry bodies, academia, funding bodies, consultants, specialists, and academics, confirming the capability and opportunity gaps in the current landscape. A meta-framework for sustainable institutional capacity development was constructed based on the empirical data that was gathered, and supply chain capacity development recommendations were proposed.

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DOI: https://doi.org/10.1016/j.elecom.2023.107542 

Abstract: This study aims at disclosing the effect of small temperature drops (10–15 °C) of the electrolyte on Contact Glow Discharge Electrolysis (CGDE). In our experiments, we measure the temperature change of electrolyte and electrode as well as the change in current following on from the addition of, first, frozen and, second, boiling KOH aqueous solution (0.1 M). Quite surprisingly, only the addition of frozen KOH aqueous solution has a significant impact on current (+130%), caused by the decrease in electrolyte temperature (-11 °C). In contrast, the addition of boiling KOH aqueous solution has a negligible effect on current. A very similar behavior is recorded when frozen or boiling type III deionized water is used: the addition of ice has an even stronger impact on current (+145 %) and on electrolyte temperature (-14 °C), while adding boiling water has no measurable effect. Thus, we here demonstrated that electrolyte temperature is critical for managing the responsiveness of the CGDE system. Our results pave the way toward temperature controlled CGDE, a powerful tool for a greener and a more efficient environmental chemistry.

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DOI: https://doi.org/10.1371/journal.pone.0285377 

Abstract: Shifting the food system to a more sustainable one requires changes on both sides of the supply chain, with the consumer playing a key role. Therefore, understanding the factors that positively correlate with increased organic food sales over time for an entire population can help guide policymakers, industry, and research to increase this transition further. Using a statistical approach, we developed a spatial pooled cross-sectional model to analyze factors that positively correlate with an increased demand for organic food sales over 20 years (1999–2019) for an entire region (the city-state of Hamburg, Germany), accounting for spatial effects through the spatial error model, spatially lagged X model, and spatial Durbin error model. The results indicated that voting behavior strongly correlated with increased organic food sales over time. Specifically, areas with a higher number of residents that voted for a political party with a core focus on environmental issues, the Greens and the Left Party in Germany. However, there is a stronger connection with the more “radical” Left Party than with the “mainstream” Green Party, which may provide evidence for the attitude-behavior gap, as Left Party supporters are very convinced of their attitudes (pro-environment) and behavior thus follows. By including time and space, this analysis is the first to summarize developments over time for a metropolitan population while accounting for spatial effects and identifying areas for targeted marketing that need further motivation to increase organic food sales.

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