TY - CHAP SN - 3980941256 AU - Franklin, J. Rod AU - Eitelwein, Oliver AU - Wallenburg, Carl Marcus T1 - Mass Customizing Contract Logistics Services T2 - Jahrbuch Logistik ED - Wolf-Kluthausen, Hanne PY - 2009 SP - 98 EP - 102 M4 - Citavi ER -