This research explores the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain’s customer value.
The research is empirical in nature and employs a confirmatory approach that builds on the relational view as a primary theoretical foundation. It utilizes survey data collected from manufacturing firms from three countries, which is analyzed using structural equation modeling.
It is found that communicative and cooperative relationships have a positive effect on resilience, while integration does not have a significant effect. It is also found that improved resilience, obtained by investing in agility and robustness, enhances a supply chain’s customer value.
Some findings contrast the expectations derived from theory. Particularly, practitioners can learn that integration has a limited role in enhancing resilience.
The study distinguishes between a proactive and reactive dimension of resilience: robustness and agility. The relational view serves as the theoretical basis to explain the effects between three types of relational competencies (communication, cooperation, and integration) and the above-mentioned two dimensions of resilience.
About the Presenter
Andreas Wieland heads the Kühne Foundation Center for International Logistics Networks at the Department of Technology and Management, Technische Universität Berlin. He is a researcher in the field of supply chain management. In 2012, Wieland received his doctorate in economics from the Technische Universität Berlin (summa cum laude). He studied at the Clausthal University of Technology, the KTH Royal Institute of Technology in Stockholm, and the University of Münster, where he received a master’s degree in Information Systems. His current research interests include supply chain risk management. He has published several articles in academic journals. He currently teaches classes in logistics management. Wieland is a member of the German Academic Association for Business Research (VHB), the German Logistics Association (BVL), and the European Operations Management Association (EurOMA).
More information about Dr. Andreas Wieland
About the Seminar
The KLU research seminar series is a regular meeting of PhD students, Post-Docs and professors who conduct research in the field of logistics and supply chain management. The research seminar is open to the public and we happily welcome guests.