DOI: https://doi.org/10.1111/poms.13579 

Abstract: During emergencies humanitarian supply chains need to respond swiftly, very often without time for good planning. That may end up in excessive waste and emissions. This short-term focus on saving people’s lives during disaster responses may harm communities and the planet in the long-run. Even long-term (development) focus on improving the life conditions of the poor may be either unsustainable due to the lack of community involvement or inequitable due to lack of resources. At the same time, countries closer to fulfilling the United Nations sustainable development goals (SDGs) suffer less from disasters but still struggle with issues such as social equity. There appears to be an important link between humanitarian operations and sustainable development goals. This special issue focuses on this interaction through a rich variety of contributions using different methodologies, data and lenses, while proposing ways to advance the SDGs. The special issue clearly shows the value operations management can bring to short-term and long-term problems society faces.

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Open reference in new window "Humanitarian Operations and the UN Sustainable Development Goals"

DOI: 10.1093/rof/rfz002 

Abstract: Abstract: We test the proposition that investors' ability to cope with financial losses is much better than they expect. In a panel survey of investors from a large bank in the UK, we ask for their subjective ratings of anticipated returns and experienced returns. The time period covered by the panel (2008-2010) is one where investors experienced frequent losses and gains in their portfolios. This period offers a unique setting to evaluate investors' hedonic experiences. We examine how the subjective ratings behave relative to expected portfolio returns and experienced portfolio returns. Loss aversion is strong for anticipated outcomes; investors are twice as sensitive to negative expected returns as to positive expected returns. However, when evaluating experienced returns, the effect diminishes by more than half and is well below commonly found loss aversion coefficients. This suggests that a large part of investors' financial loss aversion results from an affective forecasting error.

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Open reference in new window "Financial Loss Aversion Illusion"

DOI: 10.1016/j.ejor.2018.09.049 

Abstract: This paper considers an unsignalized intersection used by two traffic streams. The first stream of cars is using a primary road, and has priority over the other stream. Cars belonging to the latter stream cross the primary road if the gaps between two subsequent cars on the primary road are larger than their critical headways. A question that naturally arises relates to the capacity of the secondary road: given the arrival pattern of cars on the primary road, what is the maximum arrival rate of low-priority cars that can be sustained? This paper addresses this issue by considering a compact model that sheds light on the dynamics of the considered unsignalized intersection. The model, which is of a queueing-theoretic nature, reveals interesting insights into the impact of the user behavior on the capacity. The contributions of this paper are threefold. First, we introduce a new way to analyze the capacity of the minor road. By representing the unsignalized intersection by an appropriately chosen Markovian model, the capacity can be expressed in terms of the solution of an elementary system of linear equations. The setup chosen is so flexible that it allows us to include a new form of bunching on the main road that allows for dependence between successive gaps, which we refer to as Markov platooning; this is the second contribution. The tractability of this model facilitates studying the impact that driver impatience and various platoon formations on the main road have on the capacity of the minor road. Finally, in numerical experiments we observe various surprising features of the aforementioned model. (published online first)

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Open reference in new window "Congestion analysis of unsignalized intersections: The impact of impatience and Markov platooning"

DOI: doi:https://doi.org/10.1016/j.ejor.2020.02.015 

Abstract: Many port authorities have developed ambitious strategies to foster hinterland intermodal transportation. In addition, port-centric logistics, that is, the provision of distribution facilities and value-adding activities in the port area, has expanded in multiple ports. Obviously, such port-centric logistics may impact the operations in the hinterland substantially and could potentially reduce opportunities for intermodal transport in the hinterland. We analyze the interaction between port-centric logistics and hinterland intermodal transportation. We take a logistics service provider’s perspective and we include some key elements in the model, such as detention fees, extra handling, transport efficiency and empty container repositioning. We develop new analytical results identifying the optimal market areas of truck-only transportation, port-centric logistics and hinterland intermodal transportation. Our results show that tension between port-centric logistics and hinterland intermodal transportation is quite likely to happen in practice. We additionally study the use of continental containers as a way to reconcile port-centric logistics and hinterland intermodal transportation and we derive further results. We illustrate our results via an example and we highlight managerial insights.

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Open reference in new window "Identifying the market areas of port-centric logistics and hinterland intermodal transportation"

DOI: 10.1007/s10869-017-9523-8 

Abstract: While previous research has assumed that intense leader anger displays result in negative consequences, researchers have recently started to outline their potential for prompting followers to improve their performance. We explain these conflicting positions by demonstrating that leaders’ anger intensity positively affects both deviance and work effort through triggering anger and anxiety in followers. We conducted two critical incident studies, replicating our results with different methodologies and controlling for potential alternative explanations. In line with theories on reciprocal emotions, supervisor-directed deviance became more likely with higher leader anger intensity because followers reacted with correspondingly more anger. However, in line with theories on complementary emotions, leaders’ anger intensity was also positively related to followers’ work effort due to followers’ anxiety. These results were replicated when taking leaders’ anger appropriateness into account as a potential moderator of the deviance-related path and when controlling for followers’ feelings of guilt (an alternative explanation for followers’ work effort). Our paper provides evidence that intense anger displays increase followers’ work effort but also cautions leaders to show these, as the work effort caused by them is based on followers’ intimidation and likely to be accompanied by deviant reactions. By considering the affective reactions triggered in followers, our paper integrates diverging theoretical perspectives on followers’ reactions to leaders’ anger intensity. Moreover, it is one of the first to disentangle the interpersonal effects that different expressions of the same emotion may have.

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Open reference in new window "Sparking Anger and Anxiety: Why Intense Leader Anger Displays Trigger Both More Deviance and Higher Work Effort in Followers"

DOI: 10.1108/IJOEM-12-2018-0663 

Abstract: Purpose In a contribution to the emerging research examining Chinese cross-border acquisitions (CBAs), the authors observe experiential learning applications for enhancing M&A completions. By emphasizing knowledge transfer, the authors reveal how target-to-target industry similarity and bidder-to-target cultural distance affect learning outcomes. Design/methodology/approach Using a binary logistic regression model, the authors examine a sample of CBA attempts announced by Chinese companies from January 2002 to December 2012 to identify the variables that affect the completion of CBAs. Findings The authors find that foreign acquisition experience but not domestic acquisition experience enhances subsequent acquisition attempts, especially when prior and focal target companies share the dominant industrial logic. Learning transfer is negatively affected when target countries are more culturally distant from China, but learning benefits appear to increase under strong bidder-to-target cultural distance. Originality/value By investigating learning in the precompletion stage in Chinese outward CBAs, the authors complement research that uses postacquisition performance to assess learning. The authors’ more fine-grained characterization reveals that acquisition experience increases knowledge transfer through experiential learning. Furthermore, the authors show that dominant industrial logic and cultural distance are underexplored contextual conditions, although they interact with foreign and domestic experience to affect the completion of CBAs.

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Open reference in new window "Experiential learning for Chinese companies to complete cross-border acquisitions: the case of Chinese acquirers"

DOI: https://doi.org/10.1177/15480518211005463 

Abstract: We investigated the turnover intentions of employees who perceive that they are being treated with more or less abusive supervision than their coworkers. We call this incongruent abusive supervision. Our findings support our theory that employees associate incongruent abusive supervision with anticipation of social exclusion from their coworkers. Furthermore, this appraisal of social exclusion threat is associated with feelings of shame, which, in turn, increase turnover intentions. Two experimental vignettes provide support for our theoretical model. These findings highlight coworkers’ abusive supervision as an important context for the experience of one’s own abusive supervision and introduce shame as an emotional mechanism important for understanding employee responses to incongruent abusive supervision.

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Open reference in new window "The Consequence of Incongruent Abusive Supervision: Anticipation of Social Exclusion, Shame, and Turnover Intentions"

DOI: https://doi.org/10.1111/poms.13492 

Abstract: Meeting the United Nations Sustainable Development Goals (SDGs) will require adapting or redirecting a variety of very complex global and local human systems. It is essential that development scholars and practitioners have tools to understand the dynamics of these systems and the key drivers of their behavior, such as barriers to progress and leverage points for driving sustainable change. System dynamics tools are well suited to address this challenge, but they must first be adapted for the data-poor and fragmented environment of development work. Our key contribution is to extend the causal loop diagram (CLD) with a data layer that describes the status of and change in each variable based on available data. By testing dynamic hypotheses against the system’s actual behavior, it enables analysis of a system’s dynamics and behavioral drivers without simulation. The data-layered CLD was developed through a 4-year engagement with USAID/Uganda. Its contributions are illustrated through an application to agricultural financing in Uganda. Our analysis identified a lack of demand for agricultural loans as a major barrier to broadening agricultural financing, partially refuting an existing hypothesis that access to credit was the main constraint. Our work extends system dynamics theory to meet the challenges of this practice environment, enabling analysis of the complex dynamics that are crucial to achieving the SDGs.

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Open reference in new window "A Systems Framework for International Development: The Data-Layered Causal Loop Diagram"

DOI: https://doi.org/10.1016/j.jclepro.2021.125849 

Abstract: The maritime sector is a key asset for the world economy, but its environmental impact represents a major concern. The sector is primarily supplied with Heavy Fuel Oil, which results in high pollutant emissions. The sector has set targets for deacrbonisation, and alternative fuels have been identified as a short-to medium-term option. The paper addresses the complexity related to the activities of the maritime industry, and discusses the possible contribution of alternative fuels. A sector segmentation is proposed to define the consumption of each sub-segment, so to compare it with the current alternative fuel availability at European level. The paper shows that costs and GHG savings are fundamental enablers for the uptake of alternative fuels, but other aspects are also crucial: technical maturity, safety regulation, expertise needed, etc. The demand for alternative fuels has to be supported by an existing, reliable infrastructure, and this is not yet the case for many solutions (i.e. electricity, hydrogen or methanol). Various options are already available for maritime sector, but the future mix of fuels used will depend on technology improvements, availability, costs and the real potential for GHG emissions reduction.

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Open reference in new window "Potential and limiting factors in the use of alternative fuels in the European maritime sector"

DOI: https://doi.org/10.1027/1866-5888/a000275 

Abstract: We propose that two aspects of leadership, perceived respectful leadership and the degree of leaders’ prototypicality, positively affect employee proactivity. A multisource and multilevel field study of 234 employees supervised by 62 leaders shows that respectful leadership relates positively to employee proactivity in terms of personal initiative and that leader group prototypicality diminishes this effect. Moreover, perceived respectful leadership and prototypicality substitute for one another in their relation to follower proactivity. This study contributes to previous research that shows leader–follower relationships enhance proactivity by showing the impact of perceived respectful leadership and leader group prototypicality.

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Open reference in new window "Proactivity at work: The roles of respectful leadership and leader group prototypicality"

Abstract: While managers generally seem to enjoy better mental health than regular employees, there are also plenty of reports about them suffering from burnout. The present study explores this relationship between hierarchy level and burnout in more detail. In doing so, we not only investigate what impact managerial rank may have on burnout, but we also contrast two different theoretically meaningful mediators for the relationship: sense of power (feeling in control over people) and work-related self-efficacy (feeling in control over tasks). The results of two surveys—the first with 580 managers (single-source) and the second with 154 managers matched with ratings from close others (multi-source)—show a negative relationship between managers’ hierarchy level and burnout that is explained by both mediators independently. Additional analyses reveal that high sense of power and high self-efficacy are both necessary conditions for low levels of burnout. Such fine-grained analyses allow us to understand why managers at the top are less threatened by burnout, in contrast to what some media reports suggest.

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Open reference in new window "Managers are less burned-out at the top: The roles of sense of power and self-efficacy at different hierarchy levels"

DOI: https://doi.org/10.3390/su13041880 

Abstract: Wind-assisted ship propulsion (WASP) technology seems to be a promising solution toward accelerating the shipping industry’s decarbonization efforts as it uses wind to replace part of the propulsive power generated from fossil fuels. This article discusses the status quo of the WASP technological growth within the maritime transport sector by means of a secondary data review analysis, presents the potential fuel-saving implications, and identifies key factors that shape the operational efficiency of the technology. The analysis reveals three key considerations. Firstly, despite the existing limited number of WASP installations, there is a promising trend of diffusion of the technology within the industry. Secondly, companies can achieve fuel savings, which vary depending on the technology installed. Thirdly, these bunker savings are influenced by environmental, on-board, and commercial factors, which presents both opportunities and challenges to decision makers.

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Open reference in new window "A Comeback of Wind Power in Shipping: an Economic and Operational Review on the Wind-assisted Ship Propulsion Technology"

DOI: 10.1007/s13437-021-00250-2 

Abstract: Transparency remains an under-analyzed topic in port research, and previous research has shown that port decision-making and governance reporting are inconsistent across countries. While transparency might be imposed through legislation or voluntarily adopted, effective transparency also includes (a) an organization’s willingness to consistently communicate and make transparent information available to internal or external stakeholders and (b) the stakeholder`s expectations on the visibility and verifiability of information. This paper focuses primarily on the second of these, extending an earlier study that explored the availability of information accessible to the public and port stakeholders through a port’s most public face—its website (Brooks et al. 2020). This research examines a subset of 27 governance variables from Brooks et al. (2020), who explored 59 separate items to identify transparency practices by ports, revealing uneven levels of port transparency. The scope is to identify what different port stakeholders expect to be visible and readily available in terms of board meeting openness, board director conflict of interest, board provided information, and board reports/publications. Stakeholders also provided their perceptions of how trustworthy board reporting was perceived. The data set includes 134 usable responses from 38 countries and this paper analyzes similarities and differences across stakeholders and countries. The responses from the survey are also considered in the light of the results from Brooks et al. (2020) and the extent that ports currently make these variables visible and available. The study concludes by discussing a further research agenda towards a more transparent and thus better port industry.

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Open reference in new window "Visibility and verifiability in port governance transparency: exploring stakeholder expectations"

DOI: 10.1007/s10869-021-09770-3 

Abstract: Research has shown that the use of digital technologies in the personnel selection process can have both positive and negative effects on applicants’ attraction to an organization. We explain this contradiction by specifying its underlying mechanisms. Drawing on signaling theory, we build a conceptual model that applies two different theoretical lenses (instrumental-symbolic framework and justice theory) to suggest that perceptions of innovativeness and procedural justice explain the relationship between an organization’s use of digital selection methods and employer attractiveness perceptions. We test our model by utilizing two studies, namely one experimental vignette study among potential applicants (N = 475) and one retrospective field study among actual job applicants (N = 335). With the exception of the assessment stage in Study 1, the positive indirect effects found in both studies indicated that applicants perceive digital selection methods to be more innovative. While Study 1 also revealed a negative indirect effect, with potential applicants further perceiving digital selection methods as less fair than less digitalized methods in the interview stage, this effect was not significant for actual job applicants in Study 2. We discuss theoretical implications for the applicant reactions literature and offer recommendations for human resource managers to make use of positive signaling effects while reducing potential negative signaling effects linked to the use of digital selection methods.

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Open reference in new window "Applicant reactions to digital selection methods: A signaling perspective on innovativeness and procedural justice"

DOI: 10.1287/trsc.2020.1029 

Abstract: Scheduling the availability of order pickers is crucial for effective operations in a distribution facility with manual order pickers. When order-picking activities can only be performed in specific time windows, it is essential to jointly solve the order picker shift scheduling problem and the order picker planning problem of assigning and sequencing individual orders to order pickers. This requires decisions regarding the number of order pickers to schedule, shift start and end times, break times, as well as the assignment and timing of order-picking activities. We call this the order picker scheduling problem and present two formulations. A branch-and-price algorithm and a metaheuristic are developed to solve the problem. Numerical experiments illustrate that the metaheuristic finds near-optimal solutions at 80% shorter computation times. A case study at the largest supermarket chain in The Netherlands shows the applicability of the solution approach in a real-life business application. In particular, different shift structures are analyzed, and it is concluded that the retailer can increase the minimum compensated duration for employed workers from six hours to seven or eight hours while reducing the average labor cost with up to 5% savings when a 15-minute flexibility is implemented in the scheduling of break times.

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Open reference in new window "Workforce Scheduling with Order-Picking Assignments in Distribution Facilities"

DOI: https://doi.org/10.1016/j.jtrangeo.2021.103042 

Abstract: Port facilities expand or are relocated from their original locations according to several factors, such as outgrowing a limited space or avoiding clashes of use with expanding cities. Previous spatial models such as the famous Anyport model imply a natural evolution in port systems which can in reality be complicated by issues of port governance and competition. The goal of this paper is to enrich the Anyport model with insights from port governance and the port life cycle model, focusing on strategies of port actors to avert a potential decline when the port reaches geographical or economic constraints. The empirical application explores the evolution over five decades of the port of Guayaquil, Ecuador's primary port and the second-busiest container port on the west coast of South America. In the 1990s and 2000s, port governance reform introduced devolution from the national level to local port authorities, the signing of terminal concessions to private operators and competition from other ports in the vicinity. In 2006 a new deep-water port, 85 km downriver and in a different governance jurisdiction, was proposed. Continuous legal and operational challenges stalled the construction of the new port, until it finally entered into operation in 2019. Despite this development, the existing Guayaquil port decided to go ahead with more channel dredging and to extend the existing container terminal concession for an additional 20 years in order to maintain its operations. Thus, rather than a simple port migration to deeper water based on specialisation of tasks between deep sea and feeder activities, what has emerged is a competitive situation for the same hinterland between old and new ports. The port life cycle model provides a more dynamic view than purely spatial models, highlighting governance conflicts between local and national levels, power dynamics between global carriers and port terminal operators, changes in intra- and inter-port competition and horizontal complexities arising from municipal and regional boundaries between existing and available port locations.

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Open reference in new window "Port system evolution in Ecuador - Migration, location splitting or specialisation?"

DOI: https://doi.org/10.1016/j.jbankfin.2021.106091 

Abstract: The recent financial crisis was associated with a large and prolonged deterioration of the credit supply. I build and calibrate a structural model to explore the impact of credit-supply shocks on firm behavior in the context of labor market frictions. I discover that (i) a negative shock to the credit supply can lead to a protracted depression in business activities when firms have a steady level of productivity (demand) and that (ii) a reduction of labor adjustment costs can improve investment and mitigate the negative impact of credit-supply shocks, especially for firms with a high level of productivity. I also empirically corroborate that a lower labor unionization rate can mitigate the negative impact of supply shocks on high-demand firms during a crisis.

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Open reference in new window "The effect of credit shocks in the context of labor market frictions"