Klinkmüller, Christopher, Stefan Mutke, André Ludwig and Bogdan Franczyk (2012)
Towards Automated Logistics Service Comparison - Decision Support for Logistics Network Management
in: 14th International Conference on Enterprise Information Systems, (2012), 259-264.
Abstract: A recurring task when managing logistics networks in which logistics companies jointly offer services is the comparison of logistics services based on their underlying processes. The comparison is necessary for the integration of processes, the selection of logistics providers and the evaluation of a company's performance. Due to a high diversity of logistics services and their properties as well as due to the high amount of services automated logistics service comparison is needed to support this task. This paper presents basic requirements and evaluates the state of the art with regard to these requirements. In addition, an initial solution approach providing a solid base for future work is outlined.Show all publications