Privacy Policy

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Kuehne Logistics University gGmbH

Grosser Grasbrook 17

20457 Hamburg, Germany

Telephone: +49 40 328707-0

Email: info@the-klu.org

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data; Right to object

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

You also have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the European General Data Protection Regulation (GDPR), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.

In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, blocking, restriction, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You may also have the right to have this data corrected, blocked or deleted. Furthermore you may have the right to restriction of data processing as well as the right to be informed about correction, deletion or restriction of processing of your personal data. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data protection officer

We have appointed a data protection officer for our company.

Dr. Uwe Nolte 

Am Ziegelteich 44 b
22525 Hamburg

privacy@the-klu.org

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

When you enter our website, you will be automatically asked to choose if you want to allow other cookies than the required ones. In this regard we distinguish between two types of cookies:

• Required cookies (necessary for the proper operation of the website)
• Advertising cookies (collects data for ad targeting and ad measurement to deliver relevant ads.)

If you decide at a later date to change your cookie settings, you can always do so at the bottom of the website, under "Cookie settings".

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are required to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are processed and stored pursuant to Art. 6 paragraph 1, letter f  GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors.

 All other types of cookies (such as those used to analyze your surfing behavior) are processed and stored only if you voluntarily gave your respective consent, which can be revoked at any time. 

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources.

The legal basis for this type of data processing is Art. 6 (1) (f) GDPR, according to which data processing is allowed if necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Our legitimate interests regarding the server log files are ensurement of proper functioning of the website as well as analyzing how visitors use the site.

Server log files will be deleted after three months.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Processing of master data (customer and contract data)

We collect, process, and use personal customer and contract data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

We do not use automated processing to make a decision on the establishment, execution or termination of a contractual relationship.

Data transferred when signing up for services and digital content

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.

Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Matomo (formerly called Piwik)

This website uses the open-source web analysis service Matomo. The information recorded by Matomo about the use of this website will be stored on our server. Prior to archiving, the IP address will first be anonymized by cutting off the last six digits of the IP address before storing it.

Through Matomo, we are able to collect and analyze data on the use of our website. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. anonymized IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

At the bottom of the page you can object to tracking with Matomo by using the opt-out function.

IP anonymization

For analysis with Matomo we use IP anonymization. Your IP address is shortened by the last six digits before the analysis, so that it is no longer assignable to you.

Cookies

We use so-called "cookie-less tracking" for our web analysis with Matomo, which means that no cookies are stored.

Deletion periods

All visits and actions raw data are deleted after 36 months and 1 day.

Hosting

We host Matomo with the following third-party provider:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

If you decide to allow Google AdWords and Google Conversion Tracking, you consent to your data collected through the use of this website being exported to Google Inc. in the USA and processed there. You are aware that in the case of data processing in the USA, rights guaranteed under European Union law may only be guaranteed to a limited extent. You are also aware that US authorities can access data stored about you by Google without notifying you of such access.

Conversion cookies are stored based on Art. 6 (1) (f) and Art. 49 (1) (a) GDPR. 

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Facebook Pixel

Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization. 

The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. 

The collected Facebook Pixel data is stored for a maximum of 24 months. Due to technical changes on the part of Facebook, this period can be reduced.

Check out Facebook's privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/.

You can deactivate the Facebook Pixel via the cookie settings at the bottom of the website.

You can also deactivate the custom audiences remarketing feature in the Ads Settings section at www.facebook.com/ads/preferences/. You will first need to log into Facebook.

If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

If you decide to allow Facebook Pixel Tracking, you consent to your data collected through the use of this website being exported to Meta Platforms Inc. in the USA and processed there. You are aware that in the case of data processing in the USA, rights guaranteed under European Union law may only be guaranteed to a limited extent. You are also aware that US authorities can access data stored about you by Meta Platforms without notifying you of such access.

Facebook cookies are stored based on Art. 6 (1) (f) and Art. 49 (1) (a) GDPR. 

Facebook Custom Audiences

We have also integrated the remarketing function "Custom Audiences" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. This enables us to provide interest-based advertisements ("Facebook Ads") to users of our website when they visit the social network Facebook or other websites that also use the process.

For this marketing function, we use the "Facebook pixel" on our website, i.e. so-called tracking pixels are integrated on our pages. When you visit our website, a direct connection between your browser and the Facebook server is established via this counting pixel.

Facebook thereby receives information from your browser that our website has been called up from your end device. 

People stay in a custom audience for a maximum of 180 days. After 180 days, people who are part of your website custom audience will be removed if they do not return to your website.

We would like to point out that we have no influence on the scope of the data transmitted and its further use by Facebook and therefore inform you according to our state of knowledge:

By integrating Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding website or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and store your IP address and other identifying features.

You can object to the use of Facebook Website Custom Audiences for the future at any time via https://www.facebook.com/settings/?tab=ads or via the cookie settings at the bottom of our website.

For more information on data protection and your options for settings in this regard, please visit https://www.facebook.com/settings/?tab=ads and https://www.facebook.com/about/privacy.

If you decide to allow Facebook Custom Audiences, you consent to your data collected through the use of this website being exported to Meta Platforms Inc. in the USA and processed there. You are aware that in the case of data processing in the USA, rights guaranteed under European Union law may only be guaranteed to a limited extent. You are also aware that US authorities can access data stored about you by Meta Platforms without notifying you of such access.

Facebook Custom Audiences are stored based on Art. 6 (1) (f) and Art. 49 (1) (a) GDPR. 

Privacy policy for our Facebook page

The content of the Facebook page is the responsibility of Kühne Logistics University gGmbH, Germany. The legal basis for the processing of Facebook Insights data by our company is Article 6 (1) f DSGVO. We use this data to make the posts on the page more attractive or to find the right time to publish them. 

When visiting our Facebook fan page, Facebook as the responsible party collects personal data of the users, for example, through the use of cookies. Such data collection by Facebook may also occur for visitors to this page who are not logged in or registered with Facebook. 

Information about the data collection and further processing by Facebook can be found in the privacy policy of Facebook. 

There is joint responsibility under Article 26 of the GDPR between Facebook and our company in accordance with the ECJ ruling, you can view the Page Controller Addendum here. 

If you would like to learn more about Insight data at Facebook, please klick here. 

We are unable to track what user data Facebook collects from you. Nor do we have full access to the data collected or your profile data. We can only see the public information of your profile. You decide what this is specifically in your Facebook settings. In addition, you have the option in your Facebook settings to actively hide your "Likes" or to no longer follow the Page. Then your profile will no longer appear in the list of fans of this Page.

Our company receives anonymous statistics from Facebook on the use and usage of the Page. The following information is provided here, for example: 

• Followers: Number of people who follow us on Facebook - including growth and development over a defined time frame. 
• Reach: Number of people who see a specific post. Number of interactions on a post. This allows us to determine, for example, which content is better received by the community than others.  
• Ad performance: How much does a click cost? How many people have seen an ad? 
• Demographics: average age of visitors, gender, location, language. 

We use these statistics, from which we cannot draw any conclusions about individual users, to constantly improve our online offering on Facebook and to better respond to the interests of our users. We cannot link the statistical data with the profile data of our fans. You can decide via your Facebook settings in which form targeted advertising is displayed to you. 

We receive personal data via Facebook when you actively share it with us via a personal message on Facebook. We use your data (e.g., first name, last name) to respond to your request. Your data will not be stored by us. We also receive personal data via Facebook if you use a form with pre-filled fields with data from your profile to transmit the data to us and actively send the data to us by clicking on a button. 

We use your data when using the chat function to answer your inquiry. The information collected in this way is used to contact you in order to provide you with the requested information and offers. 

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of Google at www.google.de/intl/de/policies/privacy/.

PayPal

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.

If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

Userlike does not save any personal data and does not allow user analyses in the present configuration.