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Abstract: In a post-2020 world, we may have been forced to go digital, but we have the opportunity now to embrace it. We can adapt. We can learn. We can evolve. We can adapt to the new challenges and opportunities that digitalization brings. We can learn new skills and competencies to help us thrive in the digital era. We can evolve as individuals and as members of society who contribute to the common good. Our definitions of leaders have shifted and expanded. What we consider a team has become more fluid and globally distributed, requiring us to work with diverse people from different cultures, backgrounds, and time zones. At its very foundation, relationship building at work is more often than not mediated by technology via video calls and emails. Even how we define work and our relationship with our employer has been called into question as we seek more flexibility, autonomy, and purpose in our careers. We are in the midst of a global shift in mindset. So how can we best manage ourselves, let alone others, in such an age? What are some key competencies that I need to develop to be ready for the digital age? This book will guide you through these topics and provide concrete examples, exercises, and personal and professional development tips in the digital age. Whether you are a student just starting on your career journey or an established leader looking for new ideas, this book will provide some food for thought, ideas of where to get started, and, more than likely, even more questions than you started with. This means that this book is not meant to be a definitive answer to all your questions about digitalization but rather a catalyst for your curiosity and creativity regarding how the world of work is changing in the digital age. This book is an invitation for you to join the digital movement and become an agent of change and forward-thinking in your own life and the world around you. Finally, why did I write this book? In March 2020, when I joined as a professor and lecturer at the University of Amsterdam, I was given an exciting and challenging opportunity to teach a course on leadership and management in the digital age – designing the course from scratch right at the beginning of the pandemic. It was a poetic start: the topic and the global context have never been more fitting. After surviving the first semester of online teaching at a new university with a new course (not to mention recording videos on my laptop stacked on top of my moving boxes while I sat on the floor), I was very enthusiastic about the topic. I couldn’t wait to see what new research and thoughts would come out on this subject. However, in the following years, I worked with textbook publishers and scoured online resources to find the most relevant and up-to-date reports and articles for my students. While significant resources exist on digital transformation, digital disruption, and the like, the individual worker’s experience is somehow missing. Therefore, I never found a text that quite fit my vision of leadership and management in the digital age. So I decided to put it together myself. How to use this book? This book is written so you can pick it up and read a chapter any time - while taking a short break between online meetings or a quick dose of knowledge in the morning. Each chapter is concise and to the point. If you want to learn more, the end of each lesson has three additional sections: ‘Reflection questions,’ ‘Your turn,’ and ‘Get inspired.’ ‘Reflection questions’ can be used as prompts for deeper thought on the topics or as a review of the themes discussed in the lesson. ‘Your turn’ outlines some practical ways to apply the themes or further explore the topics in a hands-on way. Finally, ‘Get inspired’ summarizes the resources and references for the lesson and provides some additional sources of inspiration to support you on your learning journey. So take a look and enjoy!

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Abstract: It all began when the world’s first business school, the European School of Commerce Paris (ESCP), was established in 1819. Criticism notwithstanding, business schools have since continued their path in higher education without facing existential metamorphoses. Covid-19, however, has accelerated business schools’ digital transformation, calling into question the concept of business school itself. Business schools are in a new competitive landscape and profound structural changes seem inevitable. This concise text offers insights into how business schools should rethink their approach to management education, differentiate themselves from new players in the higher education market, and find innovative ways of doing things. The book is a survival toolkit for leadership teams across the world. It examines the rationale of business school and how it has evolved. The purpose of research is explained, and the teaching of management is explored. Kaplan analyzes the current business model in the digital environment. He looks at the business of accreditations and rankings and branding and community-building as strategies to address competition. The book concludes by looking at change leadership at business schools. It will interest both leaders of established academic institutions and alternative educational providers from edtech and big tech planning to enter the management education market.

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Abstract: Artificial intelligence is shaking up economies around the world as well as society at large and is predicted to be either the best or worst thing to happen to humanity. This book looks at what exactly artificial intelligence is, how it can be classified, how it differentiates from other concepts such as machine learning, big data, blockchain, or the Internet-of-Things, and how it has evolved and might evolve over time. Providing a clear and unbiased picture of artificial intelligence, the book provides critical analyses of the advantages and disadvantages, opportunities and threats of AI progress for business and civilisation. Solutions and possible directions of how humanity might deal with rapid development and evolutions will be given and discussed, and consider regulation, employment, ethics, education and international cooperation. Unlike existing literature, this book provides a comprehensive overview of AI based on detailed analysis and insight. Finally, several real-life examples from various sectors and industries, including for profit organizations, higher education, and government, will substantiate and illustrate the presented concepts, classifications, and discussions. This book is of interest to researchers, educators, students, and practitioners alike who desire to understand AI in its broad lines and discover the latest research and studies within the field.

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DOI: https://doi.org/10.1596/40530 

Abstract: This report aims to explore the extent to which the logistics decarbonization approaches in countries in Europe and North America—and to a lesser extent, China—need to be adapted to the needs, opportunities, and constraints of LMICs and supplemented by local initiatives. It takes a macro-logistics look at the subject viewing it mainly from the standpoint of countries or national governments. The report focuses on non-urban domestic logistics operations within LMICs, as globally, non-urban domestic freight accounts for approximately 38 percent of total transport CO2 emissions (ITF 2019), most of it from trucking operations The report deals with freight transport within a broader logistical context, taking into account the relationships between the movement of goods, their storage and handling in warehouses andterminals, and the IT systems controlling these processes. Due to the close interconnections between domestic and international transport, particularly in the hinterlands of ports and airports, some reference will be made to international freight links, but not to the decarbonization of international trade flow.

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Abstract: "Artificial intelligence is shaking up economies around the world as well as society at large and is predicted to be either the best or worst thing to happen to humanity. This book looks at what exactly artificial intelligence is, how it can be classified, how it differentiates from other concepts such as machine learning, big data, blockchain, or the Internet-of-Things, and how it has evolved and might evolve over time. Providing a clear and unbiased picture of artificial intelligence, the book provides critical analyses of the advantages and disadvantages, opportunities and threats of AI progress for business and civilization. Solutions and possible directions of how humanity might deal with rapid development and evolutions will be given and discussed, and consider regulation, employment, ethics, education and international cooperation. Unlike existing literature, this book provides a comprehensive overview of AI based on detailed analysis and insight. Finally, several real-life examples from various sectors and industries, including for profit organizations, higher education, and government, will substantiate and illustrate the presented concepts, classifications, and discussions. This book is of interest to researchers, educators, students, and practitioners alike who desire to understand AI in its broad lines and discover the latest research and studies within the field"

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Abstract: Recycling activities are complex and involve many actors. Recycling supply chains are under increasing pressure due to higher volumes of waste and rising requirements regarding the treatment and quality of the secondary raw materials. We aim to identify challenges and best practices in recycling supply chains. The analysis comprises the recycling supply chains of waste electrical and electronic equipment (WEEE), plastics packaging, construction and demolition, glass, and paper waste. 36 interviews with actors from different stages of the recycling process are analysed using qualitative content analysis. The results show that the main challenges are related to impurities in the waste streams resulting, among other reasons, from wrong disposal, treatment with unsuitable equipment, or inadequate product design. Furthermore, we highlight that a joint effort of the different actors in the supply chain is necessary to overcome the current challenges and improve the quantity and quality of secondary raw materials.

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Abstract: The digital transformation of higher education has the same reputation as the higher education sector itself: rigid and reluctant to change. Covid-19 has radically changed this rigidity, with thousands of Universities compelled to go 100 percent online in just a few days. Threatened by edtech start-ups, big tech corporations increasingly interested in academia, as well as venture capitalists attracted by the sector's high profit margins, Universities need to change their way of doing business to stay in business. Higher Education at the Crossroads of Disruption: The University of the 21st Century looks at the various areas of higher education that will likely undergo radical changes. Learning and teaching approaches will increasingly move into the digital sphere; advances in artificial intelligence as well as (big) data availability, will change the way academia works. This books examines how teaching formats will vary, and how curricula and course content will evolve. Higher education will most likely focus on skills development, with a stronger emphasis on inter- and multidisciplinary study content, and a steady turn toward society's well-being and sustainability. This is essential reading for those holding a leadership position in higher education, researchers with a focus on higher education, and to anyone interested in the evolution and future of higher education.

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DOI: https://doi.org/10.13140/RG.2.2.32088.72961 

Abstract: This report summarises the results of a survey of over 90 senior executives to determine the extent to which their businesses are working to improve the environmental sustainability of their logistics operations, mainly by cutting carbon emissions. The report includes short case studies in which eight companies outline sustainable logistics initiatives they have undertaken: Procter & Gamble, Stora Enso, Kuehne+Nagel, Tata Steel, Saint-Gobain Isover and Transporeon, Vlantana, Bertschi, and LKW Walter. The report concludes with a series of recommendations for the various stakeholders in the European logistics industry.

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Abstract: Im SMECS-Projekt wurde durch Anwendung von KI-Verfahren des Maschinellen Lernens ein IT-System entwickelt, welches dynamisch die Ankunftszeit (ETA) von Containertransporten im intermodalen Vorlauf der maritimen Transportkette prognostiziert. Das System erkennt proaktiv Konflikte bei der Einhaltung des geplanten Transportverlaufes vom Warenversender bis zum Seehafen und befähigt die Anwender zu einer zielgerichteten und effizienten Durchführung geeigneter Störungsmaßnahmen durch die Vorgabe von akteursspezifischen Handlungsempfehlungen.

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Abstract: This multidisciplinary book delivers a unique collection of well-considered, empirically rich and critical contributions on maritime transport geographies. It covers a wide range of markets and territories as well as institutional, environmental and future issues.

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Abstract: A reliable food supply is an essential part of the populations well-being. In Germany, this challenging task is being handled through the cooperation of a large number of private sector actors. The basic requirements for reliable supply are the operability of infrastructures and the availability of goods and services from other sectors. Extreme events, such as power outages, heat waves or pandemics, pose risks whose occurrence can significantly compromise this complex and dynamic food supply system, resulting in severe consequences for the population. The existing emergency plans of state and private sector actors are currently not designed to mitigate the effects of extreme events on food supply through early intervention, for example in order to cover major labour shortages or large-scale, prolonged disruptions of technical infrastructures. Better planning requires quantitative analyses that take into consideration the economic interdependence, spatial structure, and temporal dynamics of the food supply system. Purely static analyses of existing statistics are not adequate for such an integrated approach. In order to uncover possible risks, meaningful indicators such as stock developments and necessary transport capacities must be determined. For this purpose, a quantitative model is necessary that simulates the food supply and realistically maps the dependencies resulting from the economic, spatial and temporal context of production, storage, transport, trade, and consumption on the basis of real data. Existing research in this area focuses on qualitative risk analyses or limits the scope to delimited subsystems, such as individual companies, specific supply chains, or selected areas. Risks arising from the dynamics and complexity of the entire food supply system cannot yet be analysed in detail. This thesis addresses this research gap by developing a macroscopic and at the same time detailed, dynamic freight transport demand model of the German food supply system. The model called FOODFLOW differentiates 51 commodity groups in three temperature ranges. The economic interdependencies of these commodity groups are identified with an input-output analysis. The resulting sectoral, physical input-output model is extended to a multi-scale multi-regional input-output (MSMRIO) model by incorporating spatial interactions. To do so, commodity productions and demands are first allocated to 402 regions within Germany and the 50 most important international trading nations. Thereby the entire supply system including agriculture, food processing, food retailing, wholesale, and the end consumer is covered. Realistic results are ensured by calibration on official data of the Federal Transport Infrastructure Plan. The calibration method developed for this purpose combines gravitational and optimisation models. On this basis, the course of inventories and required transport capacities of all groups of goods, groups of actors, and regions are simulated. The base year for the model application is 2012 with a day-accurate resolution. Possible applications are illustrated by four examples: Initially, FOODFLOW visualises the vulnerability of the German regions using various indicators. Afterwards, the example of the EHEC outbreak of 2011 will show how the calibrated spatio-economic interactions can be used to track foodborne disease outbreaks. In addition to these static applications, FOODFLOW makes it possible to track the spatial and temporal propagation of disruption impacts in the food supply system and thus to estimate the effects for end consumers. This functionality is demonstrated by the scenarios of the closure of the Port of Hamburg and an extreme increase in demand for beverages in the greater Berlin area. The implementation of FOODFLOW shows that it is possible to develop a dynamic commodity flow model of the German food supply system by combining and interpreting available data. The high spatial resolution as well as the actor group and day-accurate mapping of system dynamics make it possible to identify developments and dependencies even during the year. For the first time FOODFLOW enables a comprehensive analysis of the vulnerabilities of the German food supply system as well as the impact on the affected population. In addition, the extent of certain responsive measures, like the resulting additional freight transport demand, and the influence of certain preventive measures can be forecasted. These results increase the transparency of the German food supply system and enable improved crisis prevention at a national level. The present work thus contributes both to research and to securing the food supply system. http://tuprints.ulb.tu-darmstadt.de/8336/

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Abstract: Natural hazards are events that take place as a result of naturally occurring processes. They have the potential to become disasters when they destroy the lives and/or livelihoods of a vulnerable population that cannot anticipate, cope with, resist, or recover from the impact of natural hazards using their own resources. For example, combined with the critical conditions of exposure and vulnerability, recurring small-scale seasonal climate risks (e.g., floods or droughts) become a disaster if a community’s functioning is undermined. In addition, there is substantial evidence that patterns of climate variability are changing, especially in terms of increased heavy rainfall events, prolonged dry spells, and shifts in seasonal rainfall patterns. Such seasonal climate risks are undoubtedly affecting many developing regions of the world and have significant implications for the vulnerable people living in these areas. To mitigate the negative impacts of recurring seasonal climate risks, there is a need to effectively manage humanitarian logistics and supply chains as well as develop strategies to cope with these risks and their associated uncertainty in terms of variability, even if their consequences do not always have catastrophic impacts. Thus, it is important to build and implement a preparedness approach that can fully exploit the risk mitigation strategies available to manage climate-related hazards as a means of improving the ability of humanitarian supply chains to deal with the potential impacts of seasonal climate risks and unpredictable variability. The overarching objective of the thesis is to investigate how humanitarian logistics preparedness can contribute to efforts to mitigate the negative impacts of a particular set of recurring natural hazards. It aims to examine conceptually how mitigating disaster risk could be incorporated into the management of humanitarian logistics and supply chains. This aim is addressed by developing the argumentation in support of the concept of developmental relief. Empirically, this thesis aims to explore the utilisation of seasonal climate information as part of humanitarian logistics preparedness activities to mitigate the negative impacts of seasonal climate risks. Seasonal climate information is rarely used in humanitarian logistics preparedness, even though there is a wealth of available information on seasonal climates and the whole area is well-recognised as foundational for effective disaster risk management. In this thesis, seasonal climate information and its utilisation by responding organisations constitute an important medium to explore the primary aim set out above, which addresses the inter-relationships between humanitarian logistics preparedness, mitigation of disaster risks, and seasonal climate risks. In addition, and as a result of the author’s experiences when conducting the fieldwork research underpinning this study, this thesis also examines the benefits and challenges associated with the process of performing fieldwork-based research that can drive solid insights into the phenomenon of interest.

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Abstract: Premier manuel à aborder le marketing des médias sociaux, cet ouvrage de référence combine concepts et cas pratiques, en liant le marketing des médias sociaux aux grands principes du marketing mix. Le manuel montre comment les différents types de médias sociaux, tels que les blogs et microblogs comme Twitter, les communautés de contenu comme YouTube et les sites de réseaux sociaux comme Facebook s'intègrent et complètent la boîte à outils des marketeurs. Le manuel traite également de questions essentielles, comme les moyens dont disposent les marques pour gérer leur image et communiquer sur les réseaux sociaux, le rôle des influenceurs et l'origine de leur influence et de leur capital social, ainsi que le calcul du retour sur investissement des médias sociaux. Marketing des médias sociaux permet ainsi de comprendre la manière dont les entreprises utilisent avec succès ou non les médias sociaux pour atteindre leurs objectifs marketing.

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Abstract: Logistics accounts for around 9-10% of global CO2 emissions and will be one of the hardest economic sectors to decarbonize. This is partly because the demand for freight transport is expected to rise sharply over the next few decades, but also because it relies very heavily on fossil fuel. Decarbonizing Logistics outlines the nature and extent of the challenge we face in trying to achieve deep reductions in greenhouse gas emissions from logistical activities. It makes a detailed assessment of the available options, including restructuring supply chains, shifting freight to lower carbon transport modes and transforming energy use in the logistics sector. The options are examined from technological and managerial standpoints for all the main freight transport modes. Based on an up-to-date review of almost 600 publications and containing new analytical frameworks and research results, Decarbonizing Logistics is the first to provide a global, multi-disciplinary perspective on the subject. It is written by one of the foremost specialists in the field who has spent many years researching the links between logistics and climate change and been an adviser to governments, international organizations and companies on the topic.

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Abstract: Bislang sprechen wir über Digitalisierung im Kontext von Menschen und Führungsaufgaben, aber nie in Bezug auf Organisationen. Es müssen aber auch die strukturellen Voraussetzungen gegeben sein, wenn ein Unternehmen seine Kultur ändern soll. Das Team um Isabell Welpe hat in einem mehrjährigen Forschungsprojekt Unternehmen im Digitalisierungsprozess begleitet und analysiert. In diesem Buch präsentieren die Autorinnen erstmals die fünf Erfolgsfaktoren für den Switch zur digitalen Organisation. Zusätzlich zu den Big Five geben sie Führungskräften einen Selbstdiagnose-Check sowie einen 10-Punkte-Plan für die Praxis mit auf den Weg.

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Abstract: Based on in-depth empirical research, this book develops our understanding of maritime transport costs, the maritime industry and the competitiveness of regions in a global market environment through a geographical lens. Further, the book uses a unique set of data that gives an extensive insight into Latin American international maritime transport costs and its determinants. This is a clear call for policy makers and port authorities to strengthen transnational cooperation in order to improve the development of the whole system of maritime transport, focusing on the causes that put regions at risk of becoming peripheral and uncompetitive.

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DOI: https://doi.org/10.1007/978-3-319-29791-0 

Abstract: This book is primarily intended to serve as a research-based textbook on sustainable supply chains for graduate programs in Business, Management, Industrial Engineering, and Industrial Ecology, but it should also be of interest for researchers in the broader sustainable supply chain space, whether from the operations management and industrial engineering side or more from the industrial ecology and life-cycle assessment side.

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Abstract: Millions of small, family operated nanostores are the main source of consumer packaged goods in many neighborhoods of large cities across the developing world. In many of these countries, well over half of consumer goods are sold via the nanostore channel. Understanding this channel is critical for anyone selling or intending to sell into these large and fast growing markets. Tackling the logistics complexities of serving millions of nanostores is a challenge that many face, yet few master. In this book, we discuss logistics distribution and commercial route-to-market concepts for this channel and present best practices from Latin America, Asia, and North Africa. The book serves to inspire managers in marketing, sales, supply chain, distribution, logistics, and general management to develop their understanding and their business success in these growing markets.This book includes a unique set of case studies focusing on companies that have successfully created forward-looking approaches to retail operations over the world. The case studies included provide readers with a range of best practices, useful insights, and commercial and logistics strategies for serving diverse distribution channels. The authors (with extensive experience within these markets) and editors (from premier research institutions in Europe and the US) have done extensive field research over multiple years to develop the insights that are shared in this book.With the growth of convenience stores in the developed world, the insights also serve as an inspiration for those in Europe and North America that are confronted with a rapid proliferation of retail outlets as proximity shopping is becoming the norm. In the final chapter, the editors reflect on recent developments, particularly in China, where electronic commerce and nanostores are partnering to become a strong rival for the organized retail channel.

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Abstract: Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competences, whether for managerial, administrative or blue collar jobs, such as trucking or warehousing. This implies that the logistical performance of businesses, industries and nation states is strongly influenced by the quantity and quality of the workforce. Insufficient resources of a competent and properly trained workforce in logistics adversely affect the quality of service, reduce productivity in sectors dependent on logistics and ultimately reduce trade competitiveness. While other interventions that affect logistics performance, such as international infrastructures, trade corridors, regulations and services have already been reviewed extensively, this report is the first to cover the contributions of human resources and how to develop skills and improve competences, especially in developing countries. The study proposes a framework for the skills needed according to the logistics activity (e.g. transportation or warehousing) or the type and level of responsibilities. Based on several sources, including recent surveys carried out by the World Bank and the Kuehne Logistics University, the report uncovers where the skills constraints are according to the type of job or countries. Findings include that logistics is an industry struggling to hire skilled workers, although with differences between rich countries (where trucker shortages are more acute) vs. developing economies (were managerial shortages are more widespread). Typically blue-collar logistics jobs have lower status and lower pay than blue-collar jobs in other industries, and are thus less attractive for skilled workers. In developing countries with a potentially available workforce, lack of vocational preparation for careers in logistics means that less skilled workers are not easily re-skilled. Logistics tasks at the upper end of the occupational hierarchy and those with high IT content often require an upskilling of employees to keep pace with new technology. Yet the problem is not confined to recruitment. The surveys points to limited resources, money and staff time allocated to training, especially in developing countries. Realizing the promise of quality jobs from the growth of logistics worldwide requires a coordinated effort by logistics companies, professional associations, training providers and policymakers. Through a combination of facilitation, regulation, advice, financial instruments and land use planning, governments can exert significant influence. © World Bank

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Abstract: Die zuverlässige Versorgung mit Lebensmitteln ist ein Grundbedürfnis der Bevölkerung. Ein effizientes Risikomanagement zur Vermeidung von Versorgungsengpässen ist daher sowohl von staatlicher als auch privatwirtschaftlicher Seite erforderlich. Zu dieser übergeordneten Zielstellung, die Sicherheit der Lebensmittelversorgung für Bürgerinnen und Bürger zu erhöhen, liefert das Verbundprojekt einen Beitrag durch eine fokussierte Untersuchung hinsichtlich möglicher Versorgungsengpässe, um das Management derartiger Lagen zu verbessern. Konkret ergab sich für das Projekt SEAK daraus die Aufgabe, Möglichkeiten der Entscheidungsunterstützung zur Sicherstellung der Lebensmittelversorgung zu erforschen, um geeignete Instrumente für Unternehmen und Behörden zur Verfügung zu stellen.

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